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傍聴時間:27分

Building trust and security at the intersection of AI and CX— with Zendesk’s Joey Edwards-Lebair

In the concluding segment of a two-part episode, Zendesk's Joey Edwards-Lebair dives into CX Trends 2024, which explores how AI will transform CX.

CX Trends 2024

インテリジェントなCXでビジネスの未来を切り拓く