You're Invited


Lead the way with immersive CX


Zendesk is hosting CX Trends 2023 events, everywhere. This is your time to parse the research and make it serve your business.

Our experts are assembling. Enjoy new thought leadership and learnings from businesses operating curves ahead. Plus, a workbook of essential activities to guide your team.

Find your nearest event. And secure your edge over the rest. If your nearest event has already happened, click the link anyway. You’ll be able to watch the event on demand.

North America

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Turn learnings into actions

Get a free workbook when you register for our CX Trends event. It’s packed with tools and exercises to help plot your customer experience strategy.

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Get the full picture

TrendWatching, the customer insights company, will join us on stage. They’ll dissect topics like brand butlers, AI, and brand loyalty.

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Immersive CX is shaping the future of business

Unlock the report