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Zendesk has a lot to say about CX Trends. Our podcast and video series reveal our hot take on the report findings and more.

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Video

23 min watch

Building trust and security at the intersection of AI and CX — with Zendesk’s Joey Edwards-Lebair

In the concluding segment of a two-part episode, Zendesk's Joey Edwards-Lebair dives into CX Trends 2024, which explores how AI will transform CX.

Conversations with Zendesk

Building trust and security at the intersection of AI and CX— with Zendesk’s Joey Edwards-Lebair

“It’s like we’re witnessing a symphony”: Part I of Joey Edwards-Lebair on the new era of intelligent CX

Building trust and security at the intersection of AI and CX — with Zendesk’s Joey Edwards-Lebair

“It’s like we’re witnessing a symphony”: Part I of Joey Edwards-Lebair on the new era of intelligent CX

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CX Trends 2024

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